Shipping policy
Notification Of Shipment
This policy is intended to provide you with a comprehensive understanding of our shipping rules and processes. Please read it carefully before making an order in our shop (https://firstessentialsllc.com/).
This shipping policy is applicable in the United States.
We inform you that, during this peak season, high demand with our shipping partners may delay receiving tracking information. We appreciate your understanding in this matter.
Shipping Cost
- The shipping charge is $9.95 for order value under $50
- Shipping Charge is Free for order value $50 & Over
Shipping & Handling Overview
Processing Time:
Handling time: Usually, orders are completed in 1–2 business days. We meticulously get your goods ready for shipping during this period to make sure they are packaged precisely and safely.
Delivery & Transit Time
Transit time: Depending on where you stay in the US, it will take 3 to 4 business days for your item to arrive after it has been processed and dispatched.
Estimated Total Delivery Time
Total Delivery Time: After you complete your purchase, you can look forward to getting your orders within 4 to 6 business days. This covers both handling and transit periods.
Order Cut-Off Time: 05:00 PM - Eastern Standard Time (New York)
Delivery Terms
We collaborate with reputable shipping companies to deliver your products quickly and safely. Standard shipping, expedited delivery, and international shipping are some of the many shipping choices.
Shipment Confirmation and Order Tracking
Please allow a timeframe of business days to receive tracking information for deliveries of parcels. If you have yet to receive your tracking details within 1 days, we kindly request that you submit a formal inquiry to our customer care team.
Wrong Address
Please double-check your shipping address before submitting your order. We are not responsible for packages that cannot be delivered due to incorrect addresses.
Change of Address & Order Cancellation
We are unable to update the shipping address & accept order cancellations after delivery. Kindly inform us at cs@firstessentialsllc.com within 3-4 hours of placing your order if you wish to update the shipping address or cancel the order.
Damages
First Essentials is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier and reach out to cs@firstessentialsllc.com. Save all packaging materials and damaged goods before filing a claim.
If you have any queries about our Shipping Policy don't feel hesitate to contact us at
Phone: +1 718-974-5392
Email: cs@firstessentialsllc.com
Address: 41 Montgomery Street, Belleville, New Jersey, 07109, USA.